Revisions log for question
What to do if water gets into the joints of the siding on the facade of the house?

When they paneled my house, I asked the builders if water would get into the siding joints. They assured me that no.

As a result, when the snow melted, water started flowing in behind the siding at the basement. I turned to the builders with a request to eliminate, since another warranty under the contract is that they told me that I had the house srank on the 3 cm. The house has been under heating for three years and there were no other apparent causes of shrinkage.In general, they do not want to fix and recommend waiting another year. And a year later the warranty will expire.

I decided to write them an official complaint, but I do not know how to describe this defect in a claim and refer to any technological standards.

• exterior
• facade
• siding