Revisions log for question
Almost every window has scratches on it – what is the norm?

Unfortunately, during our electrical inspection, we found that almost all of the windows had mechanical damage in the form of scratches and scuffs, both on the inside of the plastic and on the outside of the aluminum cladding.

Unfortunately, the building contractor had already removed the protective film from the inside – probably before installation. Some of the bottom edges of the windows give the impression that the window is standing on raw brick. One window has two holes in the carcass that were started in the wrong place.

Now I already know from various Google searches that "minor scratches" are probably not cause for complaint. Conversely, I have to say that I can certainly expect new merchandise for a new build, can't I?

Are there certain rules about scratches here? We noticed the scratches despite the dust and dirt (

• window
• scratch